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OECD Recommendation of the OECD Council Concerning Guidelines for Consumer Protection in the Context of Electronic Commerce (Organisation for Economic Co-operation and Development) 1999

Organisation for Economic Co-operation and Development (OECD)

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OECD Recommendation of the OECD Council Concerning Guidelines for Consumer Protection in the Context of Electronic Commerce (Organisation for Economic Co-operation and Development) 1999

[Preamble]

In light of the above, the Council,
RECOMMENDS THAT MEMBER COUNTRIES:

ANNEX - GUIDELINES

PART ONE - SCOPE

PART TWO - GENERAL PRINCIPLES

I. TRANSPARENT AND EFFECTIVE PROTECTION
II. FAIR BUSINESS, ADVERTISING AND MARKETING PRACTICES
III. ONLINE DISCLOSURES
A. INFORMATION ABOUT THE BUSINESS
B. INFORMATION ABOUT THE GOODS OR SERVICES
C. INFORMATION ABOUT THE TRANSACTION
IV. CONFIRMATION PROCESS
V. PAYMENT
VI. DISPUTE RESOLUTION AND REDRESS
A. APPLICABLE LAW AND JURISDICTION
B. ALTERNATIVE DISPUTE RESOLUTION AND REDRESS
VII. PRIVACY
VIII. EDUCATION AND AWARENESS

PART THREE - IMPLEMENTATION

PART FOUR - GLOBAL CO-OPERATION

Metadata

SiSU Metadata, document information

Manifest

SiSU Manifest, alternative outputs etc.

Rights: Copyright ©  1999 Organisation for Economic Co-operation and Development (OECD)

 
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