Apple uses trademark law to strengthen its monopoly on repair

By Maja van der Velden, 3 July 2020

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Maja van der Velden, Professor at Department of Informatics, University of Oslo

On June 2, the Supreme Court of Norway upheld the decision by the Appeal Court and concluded that Henrik Huseby, owner of an independent small electronics repair shop in Ski (a small town about 30km south of Oslo), violated section 4 of Norway’s Trademark law by importing 63 iPhone compatible screens that had concealed, counterfeit Apple logos.

The outcome of the case, which had been ruled in favour of Huseby in the first instance, was eagerly awaited by right to repair movements and proponents of a circular economy transition around the world. Although a national case ruled on Norwegian law, this case clearly marked an attempt of Apple to strengthen its monopolistic position on repair activities worldwide. Unfortunately, the final judgment proved highly satisfying to the American giant.

The David and Goliath story of mobile phone repairs

The Supreme Court concluded that the concealment of the Apple logos on iPhone screens with black ink could be removed easily, thus enabling Huseby to misuse Apple’s trademark and sell these screens, which Apple argued were fakes, as genuine Apple parts. The trademarks mentioned in the decision are in fact obscure tiny Apple logos printed on the parts of the screen that are inside iPhones and which remain invisible to consumers once installed. The concealment of logos with ink is a practice often used by refurbishing companies as the only option to create a no-name spare part.

Apple’s appeal of the initial decision by the Oslo District Court prepared the stage for a David and Goliath battle in the Norwegian court system. Unfortunately, it reached the opposite outcome of the biblical story, inflicting a heavy defeat for electronics repair around the world. The invisibility of the tiny logos inside the mobile phone convinced the Oslo District Court, which ruled in Huseby’s favour, but failed in appeal. The battle reached its conclusion with the Supreme Court accepting Apple’s argument that independent repairers could remove the ink on the logos and resell the screens as genuine iPhone screens.

A case inconsistent with the reality of repair

It is striking to see that the Supreme Court’s decision is based on a basic ignorance of the iPhone spare part market. The reality is that Apple has a monopoly on genuine iPhone spare parts, a fact well-known by independent repairers and iPhone owners. Because they don’t have access to genuine iPhone screens, the only recourse for independent repairers is to import iPhone-compatible screens, which come in different prices and qualities. One type of compatible screens are refurbished screens, which often contain some original components. Although these may still carry a tiny Apple logo, it is widely acknowledged by the repair community that these are not genuine Apple parts. In the market for spare parts, the existence of an Apple logo, concealed or not, has in practice no effect on the perceived costs or quality of these compatible parts. By not allowing independent assessment of the screens imported by Huseby, and ultimately not addressing whether they included mostly refurbished components, the Supreme Court leaves many questions unanswered for the independent repair sector.

Apple’s monopolistic views on repair are in contrast with ordinary people’s legitimate expectations, which is that repair is something we should all have access to. The Supreme Court’s decision shows how a powerful global market actor is able to use Norwegian trademark law to confirm and strengthen the control over the repair of its products and to hinder the development of a much-needed repair culture in electronics. The Court’s decision is expected to have a chilling effect on all independent electronics repairers who import iPhone compatible spare parts.

The unsustainability of a controlled repair market

The decision is most unfortunate from a sustainability perspective. The Supreme Court states in its decision that sustainability doesn’t play a role in this case, because independent repairers can import iPhone-compatible screens without Apple logos. However, from a sustainability perspective, using refurbished screens is clearly a superior solution to using newly manufactured ones. Here the Court’s decision has created further risks to the import of refurbished screens and, in effect, tilted the balance in favour of the least sustainable option.

That Apple wants to keep control of the repair of its phones is not surprising. In 2019, over one million iPhones were sold in Norway and 185 million worldwide. With a monopoly on spare parts, Apple can decide the price of its repairs, both for its own repair services as those of Apple-authorised repair shops. They can keep repair prices high in order to create incentives for people to buy new models, instead of repairing them. This only perpetuates a culture of throw-away electronics, which goes against the goal of sustainable production and consumption.

Apple is very active in opposing the so-called right to repair legislation, in Europe and the US, which would require Apple to make repair information and spare parts available to all repairers. Printing tiny Apple logos on the different parts of iPhone screens is a way to fight the right to repair movement by using national trademark laws, as it has in Norway, to deny independent repair shops access to refurbished spare parts.

The role of a trademark is to protect a brand and to promote competition by indicating to consumers the maker of the product. The effect of Apple’s use of trademark law, and its opposition to the right to repair, is to stifle competition in the repair sector, with the effect that consumers are likely to have less choice and pay more for repairs. The Norwegian Supreme Court has ruled that tiny logos inside a mobile phone, invisible to consumers and irrelevant to independent repairers, somehow violate Apple’s trademark. The decision is a costly one for Henrik Huseby, who will have to pay damages to the world’s wealthiest corporation. But the greater cost is on Norwegian consumers and sustainability in general. 


Tags: Circular economy, Sustainability, Futuring Nordics
Published July 3, 2020 7:00 AM - Last modified Aug. 14, 2020 2:42 PM

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