E-government concerns the use of ICT in the public sector, i.e. in connection with the exercise of government, service provision and internal administration. Questions related to government and democracy also fall within this research area.
The NRCCL has been researching issues on “ICT in administration” since the middle of the 1970s with one of the first research issues being the Norwegian housing benefit system, vide Jon Bing’s pioneering article Automatiseringsvennlig lovgivning (1977). Dag Wiese Schartum’s doctoral thesis Rettssikkerhet og systemutvikling i offentlig forvaltning (1993) was based on a legal examination of the program code of the government’s automated decision-making systems. The thesis laid the foundation for elements of a systems development methodology which is today taught as part of the master studies in administration informatics at Section for eGovernment Studies (SeGov).
Research in the area of e-government is primarily based at SeGov and has a clear cross-disciplinary character. The area largely concerns issues relating to the government’s use of the Internet and the relationship between information systems and infrastructures. The research is mainly led by associate professor dr. scient Arild Jansen who brings to the research an IT-oriented approach and who leads the Resource Network for e-Government, a national network financed by the Norwegian Research Council and the VERDIKT programme. Also of significance is the research carried out by students with respect to their master dissertation in IT and administrative systems.