Arild Jansen

• Ølnes, Svein & Jansen, Arild J. (2021). Blockchain Technology as Information Infrastructure in the Public Sector. I Reddick, Christopher; Rodriguez-Bolivar, Manuel Pedro & Scholl, Hans Jochen (Red.), Blockchain and the Public Sector. Springer Nature. ISSN 978-3-030-55746-1. s. 19–46. doi: 10.1007/978-3-030-55746-1_2.
• Ølnes, Svein & Jansen, Arild J. (2018). Blockchain technology as infrastructure in public sector: an analytical framework. I Zuiderwijk, Anneke & Hinnant, Charles (Red.), dgo '18, Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, Delft, The Netherlands — May 30 - June 01, 2018. Association for Computing Machinery (ACM). ISSN 978-1-4503-6526-0. doi: 10.1145/3209281.3209293. Fulltekst i vitenarkiv Vis sammendrag

  The blockchain technology has evolved beyond traditional payment solutions in the finance sector and offers a potential for transforming many sectors including the public sector. The novel integration of technology and economy that open public block-chains have brought represents both challenges to and opportunities for enhancing digital public services. So far, the public sector has lagged behind other sectors in both research and exploration of this technology, but pilot cases show that there is a great potential for reforming and even transforming public service delivery. We argue that the open blockchain technology is best understood as a possible information infrastructure, given its universal, evolving, open and transparent nature. A comparison with Internet is meaningful despite obvious differences between the two. Based on some case studies, we have developed an analytical framework for better understanding the potential benefits as well as the existing challenges when introducing blockchain technology in the public sector.

• Ølnes, Svein & Jansen, Arild J. (2017). Blockchain technology as s support infrastructure in e-Government. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. 10428 LNCS, s. 215–227. doi: 10.1007/978-3-319-64677-0_18. Fulltekst i vitenarkiv
• Jansen, Arild J.; Berger, Jesper B. & Goldkuhl, Gøran (2016). SECURE DIGITAL POST IN THE SCANDINAVIAN COUNTRIES Differences in policies, design strategies and effects. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 24(1). Vis sammendrag

  Digitization of communication between public administration and citizens seems to be a global trend in societies’ developments. The effects of such e-government initiatives depend, however on each countries particular policy and design decisions. The aim of this paper is to compare the enactment of particular policies in supposedly similar contexts. The comparative case constitutes digital communication between public sector and citizens in the Scandinavian countries. From a grounded approach, we have described the policy, design and effects elements of the three case settings. Our study indicates that apparently similar solutions in comparable contexts may be enacted in rather different ways and have quite different effects. We find that the three countries operate on a scale of coercion from mandatory (Denmark), over nudging (Norway) to voluntary (Sweden). Keywords: e-government, digital communication, policy, design, effect

• Jansen, Arild J. & Ølnes, Svein (2016). The nature of public e-services and their quality dimensions. Government Information Quarterly: an international journal of information technology management, policies, and practices. ISSN 0740-624X. 33(4), s. 647–657. doi: 10.1016/j.giq.2016.08.005.
• Jansen, Arild J.; Berger, Jesper B. & Goldkuhl, Gøran (2015). Differences in Secure Digital Post in the Scandinavian countries . I Tambouris, Efthimios; Scholl, Hans Jochen; Janssen, Marijn; Wimmer, Maria A.; Tarabanis, Konstantinos; Gascó, Mila; Klievink, Bram; Lindgren, ida; Milano, Michela; Panagiotopoulos, Panos; Pardo, Theresa; Parycek, Peter & Sæbø, Øystein (Red.), Electronic Government and Electronic Participation. IOS Press. ISSN 978-1-61499-569-2. s. 110–121.
• Ølnes, Svein & Jansen, Arild J. (2015). What is this thing called e-Service? Interoperability challenges in e-Service modelling. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. 9248, s. 197–208. doi: 10.1007/978-3-319-22479-4_15.
• Jansen, Arild J. & Ølnes, Svein (2014). The Muddy Waters of Public e-Services - The Use and Misuse of the Concept and How to Get Out of the Maze. Systems, Signs & Actions. ISSN 1652-8719. 8(1), s. 76–94.
• Ølnes, Svein & Jansen, Arild J. (2014). Understanding Public e-Services - Deconstructing e-Services to Identify Quality Aspects. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 22(1).
• Jansen, Arild J. & Ølnes, Svein (2013). Benchmarking E-Government Quality – Whose Quality Are We Measuring? GI-Edition Lecture Notes in Informatics (LNI). ISSN 1617-5468.
• Jansen, Arild J. (2013). ICT AS A MEAN FOR RURAL DEVELOPMENT – IS IT STILL SO? NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 1, s. 53–64.
• Andersen, Synnøve Thomassen & Jansen, Arild J. (2012). Installed base as a facilitator for user-driven innovation: How can user innovation challenge existing institutional barriers? International Journal of Telemedicine and Applications. ISSN 1687-6415. 2012. doi: 10.1155/2012/673731. Fulltekst i vitenarkiv
• Jansen, Arild J. (2012). THE UNDERSTANDING OF ICTS IN PUBLIC SECTOR AND ITS IMPACT ON GOVERNANCE. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. s. 174–186. doi: 10.1007/978-3-642-33489-4.
• Ølnes, Svein & Jansen, Arild J. (2012). The Muddy Waters of e-Services - The Use and Misuse of the Concept and How to Get Out of the Maze. I Fallmyr, Terje; Bygstad, Bendik; Fog, Jørgen; Habib, Laurence Marie Anna; Iden, Jon; Krogstie, John & Munkvold, Bjørn Erik (Red.), NOKOBIT 2012 :Universitetet i Nordland 19. - 21. november 2012 : Norsk konferanse for organisasjoners bruk av informasjonsteknologi. Akademika forlag. ISSN 978-82-321-0185-6. s. 39–51.
• Tranvik, Tommy & Jansen, Arild J. (2012). IT governance in the norwegian public sector : business as usual. Complex. ISSN 0806-1912. s. 35–56.
• Jansen, Arild J. & Tranvik, Tommy (2011). THE STATE OF IT GOVERNANCE PATTERNS OF VARIATION AT THE CENTRAL GOVERNMENT LEVEL IN NORWAY. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. s. 159–159-172. doi: 10.1007/978-3-642-22878-0.
• Jansen, Arild J. & Tranvik, Tommy (2011). IT GOVERNANCE IN NORWEGIAN PUBLIC SECTOR – BUSINESS AS USUAL? NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 1(1), s. 119–130.
• Andersen, Synnøve Thomassen & Jansen, Arild J. (2011). Innovation in ICT-Based Health Care Provision. International Journal of Healthcare Information Systems and Informatics. ISSN 1555-3396. 6(2), s. 14–27. doi: 10.4018/jhisi.2011040102.
• Erik, Horness; Jansen, Arild J. & Oivind, Langeland (2010). How to Develop an Open and Flexible Information Infrastructure for the Public Sector? Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. 1(1), s. 301–314. Vis sammendrag

  In line with a number of other countries, Norway has decided to base their ICT solutions in the public sector on a common ICT architecture. This article discusses some challenges related to this work. The theoretical basis for the discussions is our understanding of information infra-structures, which we claim offers a fruitful perspective to the building of ICT architectures. Of particular relevance is its installed base: the history of technical and non-technical components that determines its further development. We argue that an ICT architecture for the public sector should be seen as an important element of a government information infrastructure. However, it has to be adapted to other principles and fulfil a wider range of needs than traditional types of infrastructures, including the specific political, regulatory and organizational context that it tar-gets Keywords: ICT architecture, information infrastructure, installed base, IT governance

• Andersen, Synnøve Thomassen & Jansen, Arild Johan (2009). Innovation in ICT-based health care information infrastructure. I Krogstie, John (Red.), Proceedings fra NOKOBIT 2009 - Norsk konferanse for organisasjoners bruk av informasjonsvitenskap. Tapir Akademisk Forlag. ISSN 9788251924931. s. 135–147. Vis sammendrag

  This paper describes a project redesigning psychiatric services for children and adolescents through introducing a new decentralized model into the ordinary structures of health care services in Finnmark, and by using mobile phone technology. We apply a perspective in the analysis of the innovation process that created the ICT-solution that supports this treatment model. The salient challenges in our case were related to the contradictions between the existing, dominant structures and the emergent structures in the different layer in the design structures. We argue that as a result of this development process, the new model emerged with a larger potential for path creation than it would have had if it been linked to the existing structures. The aim of this paper is thus to contribute to the understanding of how user-driven innovation can break with existing power structures through focusing on different layers in the change processes.

• Andersen, Synnøve Thomassen & Jansen, Arild J. (2009). Innovation in ICT-based health care information infrastructure. I Krogstie, John (Red.), Proceedings fra NOKOBIT 2009 - Norsk konferanse for organisasjoners bruk av informasjonsvitenskap. Tapir Akademisk Forlag. ISSN 9788251924931. s. 135–147. Vis sammendrag

  This paper describes a project redesigning psychiatric services for children and adolescents through introducing a new decentralized model into the ordinary structures of health care services in Finnmark, and by using mobile phone technology. We apply a perspective in the analysis of the innovation process that created the ICT-solution that supports this treatment model. The salient challenges in our case were related to the contradictions between the existing, dominant structures and the emergent structures in the different layer in the design structures. We argue that as a result of this development process, the new model emerged with a larger potential for path creation than it would have had if it been linked to the existing structures. The aim of this paper is thus to contribute to the understanding of how user-driven innovation can break with existing power structures through focusing on different layers in the change processes.

• Flak, Leif Skiftenes; Dertz, Willy; Jansen, Arild J.; Krogstie, John; Ølnes, Svein & Spjelkavik, Ingrid (2009). What is the value of eGovernment - and how can we actually realize it. Transforming Government: People, Process and Policy. ISSN 1750-6166. 3(3), s. 220–226.
• Jansen, Arild J. (2008). Fra Emma til Altinn. I Jansen, Arild J. & Schartum, Dag Wiese (Red.), Elektronisk forvaltning på norsk. Statlig og kommunal bruk av IKT. Fagbokforlaget. ISSN 978-82-450-0770-1. s. 63–89.
• Flak, Leif Skiftenes; Dertz, Willy & Jansen, Arild J. (2008). Teknologi som drivkraft for for utvikling av norske kommuner. Fra hullkort til e-forvaltning. I Jansen, Arild J. & Schartum, Dag Wiese (Red.), Elektronisk forvaltning på norsk. Statlig og kommunal bruk av IKT. Fagbokforlaget. ISSN 978-82-450-0770-1. s. 91–116.
• Schartum, Dag Wiese & Jansen, Arild J. (2008). E-forvaltning: Perspektiver, systematikker og begreper. I Jansen, Arild J. & Schartum, Dag Wiese (Red.), Elektronisk forvaltning på norsk. Statlig og kommunal bruk av IKT. Fagbokforlaget. ISSN 978-82-450-0770-1. s. 19–37.
• Jansen, Arild J. & Løvdal, Einar Sigmund (2008). How can ICT reform public agencies? I Bekken, Anne Gunn Berge & Schartum, Dag Wiese (Red.), Yulex 2008. Unipub forlag. ISSN 9788272261183. s. 185–202. Vis sammendrag

  Abstract. This study examines the reorganising of the administration of admission to higher education in Norway, which also included the development of a national wide ICT-based case handling sys-tem. This reform process was originated by the need to provide politicians with information for control and regulation purposes, which resulted in a centralised management information sys-tem. However, it has evolved into a coordinated, but partly distributed decision system that processes most of the applications to higher education in Norway. Our analysis aims at identifying the driving forces and mechanisms that have motivated this long-term and complex development process. We ask to what extent we may claim that man-agement interests have been the key factor in these reform processes? Or, is it rather advances in new information and communication technologies that have driven the development? Our conclusions are that neither of these hypotheses can fully explain these processes. There is no doubt that political and central management priorities have been decisive in this reform. At the same time, we cannot neglect the dynamics related to the visions that technological devel-opments create. Such visions, combined with an enthusiastic development team and supportive managers in the various local institutions have created an environment for innovative technical and administrative solutions.

• Schartum, Dag Wiese & Jansen, Arild J. (2007). Elektronisk forvaltning og jus. I Schartum, Dag Wiese (Red.), Elektronisk forvaltning i NordenPraksis, lovgivning og rettslige utfordringer. Fagbokforlaget. ISSN 978-82-450-0554-7. s. 17–32.
• Jansen, Arild J. (2006). What role has Scandinavian IS tradition in eGovernment implementations. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. 4084, s. 47–57.
• Jansen, Arild J. & Skagestein, Gerhard (2005). Sikkerhet i informasjonssystemer og infrastrukturer. I Jansen, Arild J. & Schartum, Dag Wiese (Red.), Informasjonssikkerhet - Rettslige krav til sikker bruk av IKT. Fagbokforlaget. ISSN 82-450-0274-7. s. 61–77.
• Jansen, Arild J. & Skagestein, Gerhard (2005). Tekniske sikkerhetstiltak. I Jansen, Arild J. & Schartum, Dag Wiese (Red.), Informasjonssikkerhet - Rettslige krav til sikker bruk av IKT. Fagbokforlaget. ISSN 82-450-0274-7. s. 78–97.
• Jansen, Arild Johan & Nielsen, Petter (2005). Theorizing convergence co-evolution of information infrastructures. Scandinavian Journal of Information Systems (SJIS). ISSN 0905-0167. s. 67–100. Fulltekst i vitenarkiv Vis sammendrag

  This paper engages in a study of the conditions for convergence between information infrastructures. Inspired by the visions of convergence as on of the essential building blocks to achieve the goals of the Information Society and eEurope as well as the observation that no model has been proposed to address how and why convergence develops, we aim at providing a theoretical framework for studying such phenomena. To analyze the interrelatedness of the parallel evolution of information infrastructures, we introduce a concept of co-evolution and apply it to a study of the ongoing development of the two wireless communication platforms Universal Mobile Telephone System (UMTS) and Wireless Local Area Network (WLAN) in Norway. We emphasize the importance of an adequate understanding of the infrastructures involved, including the installed bases and their intra- and inter-linkages, to anticipate possible trajectories of co-evolution. Focusing on the network dimension of the communication platforms, we show how the various technologies, politics, interests and user preferences linked to the installed bases of each of the platforms may strongly influence the direction and speed of their co-evolution.

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• Schartum, Dag Wiese; Jansen, Arild J. & Tranvik, Tommy (2017). Digital forvaltning - en innføring. Fagbokforlaget. ISBN 978-82-450-2234-6. 222 s.
• Ølnes, Svein & Jansen, Arild J. (2015). What Is This Thing Called e-Service? Interoperability Challenges in e-Service Modelling. Springer Publishing Company. ISBN 978-3-319-22479-4.
• Jansen, Arild J. & Schartum, Dag Wiese (2008). Elektronisk forvaltning på norsk. Statlig og kommunal bruk av IKT. Fagbokforlaget. ISBN 978-82-450-0770-1. 417 s.
• Jansen, Arild J. & Schartum, Dag Wiese (2005). Informasjonssikkerhet - Rettslige krav til sikker bruk av IKT. Fagbokforlaget. ISBN 82-450-0274-7. 352 s.
• Jansen, Arild Johan & Nielsen, Petter (2003). Nielsen, Petter; Jansen, Arild J.. Information Infrastructures and Convergence [Foredrag og Artikkel. IRIS26; 09.08.2003 - 12.08.2003. I Laukkunen &Sarpola (ed) Proceeeding of IRIS26, Haikko Manor, Finland. The IRIS association. 950 s.

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• Jansen, Arild J.; Berger, Jesper B. & Goldkuhl, Gøran (2016). SECURE DIGITAL POST IN THE SCANDINAVIAN COUNTRIES Differences in policies, design strategies and effects.
• Jansen, Arild J.; Berger, Jesper B. & Goldkuhl, Gøran (2016). FIRST CHOICE, FREE CHOICE OR NO CHOICE Differences in Secure Digital Post in the Scandinavian countries .
• Jansen, Arild J. (2015). Innovation in Norwegian eGovernment Information Infrastructure. Vis sammendrag

  Although many governments are developing digital Government Information Infrastructures (eGovII), it seems to be little understanding of eGovII governance approaches and strategies other than those applied for traditional information systems. In a Norwegian context, there is being put much effort into designing a common ICT architecture, including a number of common components and services. This paper discusses in what ways such national ICT architectures may stimulate innovations in service provision. Three cases, which are core components of the ICT architecture are analysed to see if and how they may support innovations. More general, the paper aims at explore what type of governance approaches for eGovII may be most appropriate for supporting innovations?

• Jansen, Arild J. (2015). EGOVERNMENT INFORMATION INFRASTRUCTURES AND INNOVATION.
• Jansen, Arild J. (2015). INNOVATION IN EGOVERNMENT INFORMATION INFRASTRUCTURES.
• Jansen, Arild J. (2014). HOW CAN ICTS SUPPORT RURAL DEVELOPMENT. Vis sammendrag

  Abstract. The development of Internet and small scale computing created the belief that ICTs would help the development of rural areas. In retrospect, these visions turned out to be too optimistic. Today, we experience rather dramatic centralisation trends. This is not because of ICTs alone, but we have seen that ICTs often support centralizing forces, rather than help local development. However, the academic discourse on these issues suffers from the lack of clarity and precise understanding of the ICT artefact. We have therefor developed an analytical framework by conceptualizing ICTs along three dimensions; how it is viewed, its use and how it impacts development. Our main message is that ICTs have to be used locally to foster horizontal collaboration, innovation and knowledge creation activities.

• Jansen, Arild J. (2014). HOW CAN ICTS SUPPORT RURAL DEVELOPMENT? Vis sammendrag

  The development of the Internet and small scale computing created the belief that ICT would help the de-velopment of rural areas. A number of projects were initiated to stimulate the creation new work places and economic growth locally. In retrospect, these visions turned out to be too optimistic. Today, we experience a rather dramatic centralisation trend. This is not because of ICT alone, but we have seen that ICT diffusion and usage often support centralizing forces, rather than help local development. However, the academic discourse on these issues suffers from the lack of clarity and precise understanding of the concepts that are being used. By conceptualizing the different dimensions of ICT and its usage, the paper aims at contributing to more in-formed discussion of these matters.

• Jansen, Arild J. (2013). Hvordan styre den norske e-forvaltningen - hva kan vi lære av Internet?
• Jansen, Arild J. (2013). Hvor vil vi med den norske e-forvaltningen og hva kan vi lære av Internet.
• Krogstie, John; Andersen, Kim Normann; Jansen, Arild J. & Gulliksen, Jan (2012). Er det så lurt da? Internasjonale forskere kommenterer norsk eForvaltningspolitikk (panel).
• Jansen, Arild J. (2011). IT-styring i forvaltningen. Hvorfor er forskjellene så store og bør dette samordnes sterkere?
• Jansen, Arild J. (2011). E-Government - mellem teknologi, juss og forvaltning.
• Jansen, Arild J. (2011). E-Government Service Development – A Success Story?
• Jansen, Arild J. & Tranvik, Tommy (2011). THE STATE OF IT GOVERNANCE PATTERNS OF VARIATION AT THE CENTRAL GOVERNMENT LEVEL IN NORWAY.
• Jansen, Arild J. & Tranvik, Tommy (2011). IT GOVERNANCE IN THE DIGITAL ERA – BUSINESS AS USUAL.
• Jansen, Arild J. & Berg-Jacobsen, Ivar (2011). Styring av den elektroniske forvaltning i Norge– en tilstandsrapport. Complex. ISSN 0806-1912. 11(1), s. 1–55. Fulltekst i vitenarkiv
• Jansen, Arild J. (2011). E-Government – Just a Matter of Technology? Vis sammendrag

  The aim of this paper is to examine the role of technology in the reorganizing of public agencies. The empirical basis is the automation of the admission to higher education in Norway. This long development process has included many steps of technical developments, combined with changes in legislation and radical administrative reforms. Our analysis aims at identifying the factors that have driven these complex development processes. We ask to what ex-tent we may claim that advances in new ICTs have been a decisive factor in these reform processes? Or, has the development by and large been impelled in-stead by management interests? Our findings indicate that neither of these hypotheses can fully explain these processes. It is indisputable that political and central management priorities have been crucially important in this reform. At the same time, we cannot neglect the dynamics related to the visions that technological developments have created.

• Jansen, Arild J. (2010). IT-styring i departementene i dag:Hvorfor er forskjellene så store - og bør dette samordnes mer?
• Erik, Horness; Jansen, Arild J. & Oivind, Langeland (2010). How to Develop an Open and Flexible Information Infrastructure for the Public Sector?
• Andersen, Synnøve Thomassen & Jansen, Arild Johan (2009). Innovation in ICT supported health care. Vis sammendrag

  This paper describes a project redesigning psychiatric services for children and adolescents, introducing a new decentralized model into the ordinary structures of health care services in Finnmark, the northernmost county of Norway, using mobile phone technology. We apply a design perspective which can help us to focus on the notion of microstructure of design that includes task, design, and artifact structure as three layers of design. The salient challenges in our case were related to the contradictions between the existing, dominant structures and the emergent structures in the different layers. We argue that as a result of this innovation process, the new model emerged with a larger potential for path creation than it would have had if it been linked to the existing structures. The aim of this paper is thus to contribute to the understanding of how user-driven innovation can break with existing power structures through focusing on different layers in the change processes.

• Horness, Erik; Jansen, Arild J. & Oivind, Langeland (2009). How to Develop an Open and Flexible Information Infrastructure for the Public Sector?
• Andersen, Synnøve Thomassen & Jansen, Arild J. (2009). Innovation in ICT-based health care information infrastructure.
• Hornes, Erik; Jansen, Arild J. & Langeland, Øivind (2009). Hvordan utvikle en åpen IKT-arkitektur for offentlig sektor?
• Andersen, Synnøve Thomassen & Jansen, Arild J. (2009). INNOVATION IN ICT SUPPORTED HEALTH CARE.
• Jansen, Arild J. & Løvdal, Einar Sigmund (2009). Can ICT reform public agencies?
• Løvdal, Einar Sigmund & Jansen, Arild J. (2009). How can ICT reform public agencies?
• Jansen, Arild J. (2009). Metadata som infrastruktur - hva betyr dette i praksis?
• Jansen, Arild J. & Løvdal, Einar Sigmund (2008). Reorganising public agencies –what are the driving forces?The case of NUCAS –The Universities and College Admission systems.
• Jansen, Arild J. (2007). Fra EMMA til MiSide. Hva kan vi lære av dette? . Vis sammendrag

  Abstrakt Denne artikkelen diskuterer utviklingen av statens IKT-politikk i et historisk perspektiv, og ser på forholdet mellom den generelle forvaltningspolitikken og framveksten av IKT-politikken. Spørsmålet som drøftes er i hvilken grad den norsk forvaltningens spesifikke karakter har preget IKT-politikken, eller om dynamikken i teknologiutviklingen har gjort det nødvendig å styre ut i fra andre hensyn? Analysen synes å vise at de grunnleggende prinsippene i norsk forvaltning ligger fast; det enkelte forvaltningsorgans sjølstendige ansvar og myndig for egen oppgaveløsning og det kommunale sjølstyret er ikke endret som følge av IKT-utviklingen. Men framveksten av interorganisatoriske systemer og tverrsektorielle løsninger sammen med en omfattende datautveksling mellom stat og kommune utfordrer dette i økende grad.

• Jansen, Arild J. (2007). Fra EMMA til MiSide: Norsk eForvaltning gjennom 50 år.
• Jansen, Arild J. (2007). Interorganisatoriske IKT-systemer og tverrsektorielt samarbeid. Organisatoriske og rettslige barrierer.
• Jansen, Arild J. & Pellerud, Marius (2007). Cross-agency cooperation based on ICT in public sector.
• Pellerud, Marius & Jansen, Arild J. (2007). Cross-agency cooperation based on ICT in public sector. Vis sammendrag

  This study examines the management challenges in developing inter-organisational systems. Digital government is novel because it offers some fundamentally new possibilities for how government does business. Digital government requires cross-agency cooperation because of functional needs for scale, consistency, and integration. In this study, we examine the rather successful Norwegian Altinn web portal, which is a basis for collaboration on public reporting forms in the Norwegian public sector. Based on different theoretical models, we try to explain the decision making processes during the development process of Altinn.

• Jansen, Arild J. (2006). eForvaltning og eDemokrati.
• Jansen, Arild J. & Pellerud, Marius (2006). Tverrsektorielt IKT-samarbeid i staten En undersøkelse av etableringen av Altinn . Vis sammendrag

  Denne artikkelen presentere en studie av Altinn som et tverrsektorielt IKT-samarbeid. Artikkelen tar utgangspunkt i flere ulike teoretiske forklaringsmodeller for hvordan innføringen av Altinn ble gjennomført.Den første hypotesen, som ser på Altinn-samarbeidet som hierarkiske og rasjonelt styrte prosesser fikk begrenset støtte, og heller ikke forventningen om at følging av myter og moter om IT i offentlig sektor legger føringer på utforming løsningen, ble i særlig grad styrket. Hypotesen om at Altinn er et resultat av forhandlinger og interessehevding fant noe støtte. Videre viser studien at mens eksisterende IT-løsningene ikke la avgjørende føringer på utforming av systemet, har eksisterende skjemaer for innrapportering og organisasjonen for mottak av disse vært en viktig begrensende faktor.

• Jansen, Arild J. & Knudsen, Trond (2006). Forsking innen eforvaltning og eDemokrati i Norge . Vis sammendrag

  Artikkelen gir en oversikt overløpende forsking innen eforvaltning med vekt på eDemokrati og forutsetninger for deltakelse i det digitale samfunn

• Jansen, Arild J. (2006). What role has Scandinavian IS tradition in the imple-mentation of information systems in the public sector?
• Jansen, Arild J. (2006). What role has Scandinavian IS tradition in the implementation of information systems in the public sector? Vis sammendrag

  How can the Scandinavian IS research tradition in information system research contribute to eGovernment developments and implementations? Although this tradition does not represent a coherent set of principles and methods for system development, they share some common ideas and goals related to user involvement, participatory design and democracy at the work place. We will argue that advanced development and use of ICT can support the ideals and goals of the Scandinavian approaches to IS; we should not least have a greater focus on studying the consequences of various approaches to system design, implementation and use.

• Jansen, Arild J. (2006). High level strategies for user involvement in e-Government projects:. Vis sammendrag

  The aim of this paper is to take part in the discussions on how the Scandinavian IS research tradition in information system research may contribute to eGovernment developments and implementations. Although this tradition does not represent a coherent set of principles and methods for system development, they share some common ideas and goals related to user involvement, participatory design and democracy at the work place. Even if some of the most basic ideas are inherent in our understanding of the IS field to day, many of the lessons from the past may have been forgotten. It is argued that advanced development and use of ICT can support the ideals and goals of the Scandinavian approaches to IS; we should not least have a greater focus on studying the consequences of various approaches to system design, implementation and use.

• Jansen, Arild J. (2005). Informations Infrastructures and controlDemokratic ideals versus governmental regulations.
• Jansen, Arild J. (2005). Demokrati og rettigheter i informasjonssamfunnet.
• Jansen, Arild J. (2005). Assessing E-government progress– why and what.
• Jansen, Arild J. (2005). Assessing E-government maturity – Why and what?
• Jansen, Arild J. (2005). Information Systems as Structure or ActorA study of the implementation of a case processing system in an organisation.
• Jansen, Arild J. (2004). Informasjonssikkerhet for alle - er det mulig og ønskelig?
• Jansen, Arild J. & Ølnes, Svein (2004). Quality Assessment and Benchmarking of Norwegian Public Web Sites. Vis sammendrag

  This paper discusses the results from the evaluations of public web sites in Norway in view of benchmarking as a method to ensure public agencies� commitment to standards. The project started in 2001 when a set of 21 indicators were developed and used in an evalua-tion of about 550 public web sites. This process was repeated in 2003 with a renewed set of indicators (25) including an evaluation of more than 600 public web sites. We found a signifi-cant improvement from 2001 to 2003 and we noticed that the evaluation spurred a competi-tion among the various public agencies. The paper concludes however, that the indicator set should include more criteria than those the existing evaluations are based on. We furthermore claim that these evaluations should be supplemented with other types of testing in order to get more comprehensive assessments of public web sites.

• Jansen, Arild J. & Nes, Terje (2004). A Structurational Perspective on Technology. En evaluation of why the same technical solution is adopted differently across an organisation.
• Jansen, Arild J. & Haug, Are Vegard (2004). Municipalities enter the Internet � changed political communication? Vis sammendrag

  This paper reports from a study of how Norwegian local municipalities are using the Inter-net for political communication. A research model including 4 independent variables (commu-nication needs, crisis of legitimacy, system capacity and management) and one dependent vari-able (political communication) has been developed in order to explain variation. The empirical part is based on a quantitative survey of the web sites for all municipalities in Norway and supplemented by data regarding their economy and organisational capacities. The findings show that the municipal web-sites are mostly used for information provision, primarily support-ing enlightened understanding, while interaction, supporting effective participation is less fre-quently available.

• Jansen, Arild J. & Haug, Are Vegard (2004). Municipalities enter the Internet � changed political communication.
• Jansen, Arild Johan (2003). Nasjonale Informasjons infrastrukturer i et regional perspektiv.
• Jansen, Arild Johan (2003). National Information Infrastructures and development.
• Jansen, Arild Johan (2003). Bredbånd til alle. Noen forutsetninger for infrastrukturbygging.
• Jansen, Arild Johan & Ølnes, Svein (2003). Kvalitetsevaluering av offentlege nettstader � kva er det vi evaluerer?
• Jansen, Arild Johan (2003). Innføring og bruk av eit arkiv- og saksbehandlingssystem i ein kommune.
• Nielsen, Petter & Jansen, Arild Johan (2003). Information Infrastructures and Convergence.
• Jansen, Arild Johan & Nielsen, Petter (2002). Next generation mobile communication infrastructure: UMTS and WLAN - who will succeed?

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